Cookies By Design

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Si vas a este confectionary restaurant, prueba sus perfectamente elaboradas galletas o sus atrayentes galletas de azúcar. La comida a domicilio es una de las grandes opciones de Cookies By Design. Muchos comensales aseguran que el personal es cordial. Según sus clientes, el mayor problema de este lugar es su decepcionante servicio. Si deseas ver una confortable decoración, aquí la tienes. Pero muchos de los visitantes son usuarios de Facebook, y han valorado este lugar por debajo de la media.

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P
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These were for our daughter in the Northeast for a special occasion. My wife ordered them online and included a promo code which was an additional 7 free cookies. She also paid $20 expedited shipping fee. When the order arrived there was only the bouquet and not the additional 7 free cookies. This also was delivered 3 days later. So much for $20 for faster shipping. When my wife called to complain the person on the phone told her it was because the promo code did not go through and was blaming her for it. She was frustrated by this and hung up. A few minutes later she called back and got into more detail. She stated that as a business they should do the right thing and correct the mistake. The employee stated that why should he have to pay $20 to ship them out and was also going to be out $50 for the cookies.  These were free so where is the $50 coming from. Pathetic company and employees. Never again will they get any business from us. $100 for 5 cookies. What F^*(ing Bull Sh#t.
V
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TERRIBLE!! I ordered an Easter decorating basket 3 weeks in advance of an event (4/1) only to have it delivered 2 days after our event... Customer service said shipping takes 3-5 days for delivery and then went on to say said I did not choose expedited delivery and they shipped the product (3/31) the day before so obviously it wouldn't be delivered for my granddaughters event in TN by 4/1 my desired delivery date... well then send it 3-5 days before my chosen date. I asked for a refund and was denied - but let me know the  cookies are good for 14 days LOL (after our event). Super disappointing .. and to add insult to injury when we reached out the day of our event to find out where the shipment was we only could get a recorded message and response text with an inaccurate phone number!! .. just sad
M
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Great customer service again. An outstanding personalized gift for our family Thanksgiving! Thank you Olivia and team at Cookies by Design.
CerradoAbre a las 10:00
$$$$ Rango de precios por persona $10 - $25
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Cómo llegar al restaurante
3100 Independence Pkwy, Ste 101, 75075
Plano, Texas, Estados Unidos
Dirección
3100 Independence Pkwy, Ste 101, Plano, Texas, Estados Unidos, 75075
Características
Entrega Tarjetas de crédito aceptadas Para llevar Accesible para sillas de ruedas
Horario
LunesLun 10:00-17:00
MartesMar 10:00-17:00
MiércolesMié 10:00-17:00
JuevesJue 10:00-17:00
ViernesVie 10:00-17:00
SábadoSáb 10:00-14:00
DomingoDom Cerrado
Página web
Instagram
@cookiesbydesign

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