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Response from the owner
hace 8 meses
Dear Nagore Beltrán, Hello from Vienna- we’re happy you stayed with us! Thank you for your rating, it is our pleasure that you enjoyed your stay! Special Thanks for the compliments about ambience and our pool table! That the bed linen were not changed I am sorry, it should be changed after 3 days for sure, and when it is necessary or requested. I will check with our team and ensure our standards are set, thank you for letting us know! Whenever you hear the beautiful city of Vienna calling again, it will be our pleasure to welcome you another time and for requests and wishes – certainly also room wishes - our artists at the reception are there for you around the clock! Your arte-Team sends you Viennese greetings: „auf Wiederschau’n“ – we are looking forward to seeing you again! Dani – Guest Relations Managerin