2 sucursales más en Edmonton
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Fadia El bawarchi
hace 4 meses en Google
It was my first time going and the food was amazing. Liberty was our server and went above and beyond. She was very friendly, quick to take our order. She recommended us some flavors of wings that were 10/10. Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Buffalo Wings
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Cynthia Hughes
hace 4 meses en Google
Came for wing Wednesday and had the best experience with the server Liberty. She was kind, attentive, and very personable. If you come and she is working, it is a pleasure to have her serve you. Food: 5 Service: 5 Atmosphere: 5
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Shaun Pullin
hace 8 meses en Google
I visited 1st RND for Wing Wednesday for the first time. My wife and daughter both ordered the salt and pepper wings. When the wings first came out, I remember thinking they looked a little light in colour, but I didn’t say anything at the time. After each of them tried a wing, they both felt the wings were underdone. They weren’t raw, but the skin was soft and not what a wing should be. I suggested we let the waitress know and ask if they could be cooked a bit longer. She took the plates back, then returned and said they couldn’t cook them further because the wings had already been touched, but she could send over a manager. I explained the situation to the manager, who repeated that since the wings had been touched, they couldn’t be put back in the fryer due to policy. I said I understood and asked if we could simply order a fresh batch instead. I was then told no, because the kitchen had checked and confirmed the wings were cooked to their standards. What surprised me most was how inflexible this was over something that seemed like such a simple fix. Making a fresh order of wings would have taken only a few minutes and would have completely solved the issue. Instead, the response felt dismissive and unwelcoming, as though our concern didn’t really matter. This wasn’t about trying to get something for free or insisting “the customer is always right.” It was about two meals that, in our opinion, weren’t prepared properly and a very straightforward opportunity to make it right. One small additional note. Normally this wouldn’t even be worth mentioning, but since I’m already sharing feedback: we also added the veggies and dip for $2. What came out was essentially one celery stick and one carrot, each cut in half. If “veggies and dip” is meant to be that minimal, it would be better to describe it more clearly on the menu. As it stands, it feels misleading. That decision over the wings may have saved the cost of some wings, but it also cost you a return visit from our family. Food: 2 Service: 2 Atmosphere: 4
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