Radisson Blu Hotel, Amsterdam Airport

Dear Maria Milagros De La Cruz Diaz,Thank you very much for taking the time to share your wonderful feedback following your recent stay at the Radisson Blu Amsterdam Airport.We are delighted to hear that we were able to welcome you despite the confusion with the hotel within the chain, and that you enjoyed a restful night with us. It is wonderful to know that you were pleased with our excellent breakfast and appreciated the service to the airport.Your kind words and perfect rating mean a great deal to our team. We are especially happy to hear that you plan to return, and we very much look forward to welcoming you back again in the future.Thank you once again for choosing to stay with us.Kind regards,ZoiGuest Relations Supervisor at Radisson Blu Amsterdam Airport

Dear Selenia Alfaro,Thank you for taking the time to share your feedback following your recent stay at the Radisson Blu Amsterdam Airport.We are pleased to hear that you found our location particularly convenient for your business trip and that being close to the offices made your stay easier.We also appreciate your honest comment regarding the room. As you rated your overall experience 4 out of 5, we would be grateful if you could share what we could have improved to make your stay a 5-star experience. Your feedback would be very helpful to us as we continuously strive to enhance the comfort and experience of our guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back again in the future.Kind regards,ZoiGuest Relations Supervisor at Radisson Blu Amsterdam Airport

Dear Mr. Dhwanil Mehta, Thank you for taking the time to share your feedback following your stay at the Radisson Blu Amsterdam Airport. We are truly sorry to read about your experience and sincerely regret that your stay did not meet expectations. Please accept our deepest apologies for the concerns you raised regarding all aspects of your stay. This is certainly not the standard we strive to deliver, and your comments have been shared with the relevant teams for immediate review and corrective action. We are also very concerned to read about your interaction with a member of our management team. Please be assured that this does not reflect the level of professionalism and hospitality we expect, and your feedback will be addressed internally with the utmost seriousness. Regarding your breakfast experience, we regret the inconsistency in service and appreciate you bringing this to our attention, as it highlights areas where further training and communication are needed. At the same time, we are grateful for your kind words about Jelle and other team members, as well as your recognition of our location and shuttle service. Your acknowledgment will certainly be shared with them. We truly regret that we did not succeed in providing you with a satisfactory experience and appreciate your honest feedback. We hope you will give us a second chance to show you the level of hospitality our accommodations stands for. Kind regards, Zoi Guest Relations Supervisor at Radisson Blu Amsterdam Airport