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Response from the owner
hace un mes
Spanish: Dear Victoria Laz, …Spanish: Dear Victoria Laz, We thank you for taking the time to share your experience with us. We are very sorry for the issues you have had with our schedules and completely understand your frustration. Unfortunately, the hours on our website were not updated correctly on this occasion, which has caused significant inconvenience to you and other customers, and we sincerely apologize for this. To prevent this from happening again, we have put in place a process to regularly review and update our schedules, and we have also taken specific steps to ensure that changes are effectively communicated to our customers. If you have any other questions or feedback, please don't hesitate to let us know. We hope to have the opportunity to serve you better in the future. Sincerely, The Alcampo team More
