CerradoAbre a las 07:00
Actualizado hace 2 meses
Cuando planifiques tu viaje, no te olvides de Rochester Riverside Convention Center y de decidirte por un sitio donde comer: este bar está justo al lado de ese lugar turístico. La mayoría de los clientes recomienda probar sus tiernos cangrejos, sus atrayentes ensaladas y sus perfectamente elaborados buñuelos de maíz. Ofrecen música en vivo por la noche. Las calificaciones tan altas de Astor on Main no hubieran sido posibles sin un abnegado personal. Su admirable servicio es algo que sus clientes destacan en sus opiniones. Como puedes ver, este lugar tiene una decoración típica. No dejes de fijarte en su distendida atmósfera. Pero muchos visitantes que usan Google no le dieron a este lugar una nota muy alta.
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Reseñas de visitantes en Astor on Main
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Forum Arts Inc
hace 4 meses en Google
This days where you go you have someone unpleasant or cold racists....I just want get a nice breakfast in a nice atmosphere,and I was treat like a animal,I complained to the manager and right the way I was offered a free breakfast.I really don't like be treat like I don't meaning and be offering free stuff, that make me more mad. I try pay and I couldn't. Meal type: Breakfast Food: 3 Service: 1 Atmosphere: 1
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Laura Custer
hace un año en Google
Terrible breakfast buffet Sunday September 7th. The scrambled eggs tasted bitter and burnt but I only saw brown patches no black patches so I’m guessing the bottom was burned and they harvested the non-black eggs from the top of the pan. The sausage links, bacon and potatoes were all room temperature. The pancakes were warm and my server gave excellent service finding me sugar free syrup. As a diabetic I really shouldn’t have full sugar syrup. I heard from others here for the conference that they had terrible hamburgers and poor service in the main restaurant at dinner. They said they sat at the bar 30 minutes without anyone taking their drink order and then when they finally got to order food it was poor quality “burger disk”. And they were never able to get drinks. Drifters in the Hilton next door had excellent food and service. I had a huge juicy pork chop with roasted red potatoes. Then the next morning I went there and had a good omelet. Food: 2 Service: 4 Atmosphere: 3
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Bridget Marsh
hace un año en Google
If you are thinking of eating at Astor on Main, think twice. This restaurant literally served spoiled and moldy food....with a hefty price tag, too. The hollandaise sauce in my order was spoiled, both my husband and son had cheese omelets, FULL OF MOLD (see pictures of the moldy food and our hefty bill!!! ) and despite sitting there for over an hour, the on duty Manager, who saw and heard what was going on, NEVER ONCE even stopped at our table to acknowledge us or any of the problems. The kitchen took FOREVER to make the food, which would be fine if it was edible...but it was not even close to being fit for a dog. To be 100% clear, the 2 photos of the moldy cheese that I pictured are not the only spots of mold, ALL of the cheese and both omelettes were FULL OF MOLD. Truly a disgrace! As a Hyatt Globalist, I am shocked that this type of restaurant would be allowed to operate under the Hyatt name. The ONLY bright spot was Anna, our waitress, who was the absolute sweetest person ever and I can only hope that other patrons treat Anna well because she seems to be the ONLY person facing off with all of the angry customers who receive horrible food from the kitchen. Food: 1 Service: 5 Atmosphere: 1
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Response from the owner
hace un año
Thank you for sharing your experience, and I’m truly sorry to hear about the issues you faced during your visit. This is absolutely not the standard we aim for, and I completely understand your frustration. We take food safety and quality very seriously, and I’m disturbed to hear about the moldy food. We will be investigating this with the kitchen and management team immediately to ensure this doesn’t happen again. Additionally, we sincerely apologize for the lack of attention and response from our manager. This is certainly not the level of service we expect to provide to our guests. I appreciate your feedback.
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125 E Main St, Rochester, Nueva York, Estados Unidos
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| LunesLun | 07:00-10:30 |
| MartesMar | 07:00-10:30 |
| MiércolesMié | 07:00-10:30 |
| JuevesJue | 07:00-10:30 |
| ViernesVie | 07:00-10:30 |
| SábadoSáb | 07:00-10:30 |
| DomingoDom | 07:00-11:00 |
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