BAIA

Dear D S, Happy New Year, and thank you for sharing your feedback. We sincerely apologize that you did not have the chance to book with us for New Year’s Eve and that your experience with our communication and booking process fell short of expectations. We take your comments seriously and will use them to improve both our hospitality and responsiveness. We truly hope to welcome you on another occasion and provide you with the experience you deserve. Warm Regards, Baia Management

Dear Smoo, Thank you so much for your kind words. We're thrilled to hear you enjoyed the atmosphere and received such thoughtful service from our team—we embodies the spirit of hospitality we strive for. Your appreciation means a lot to our team, and we look forward to welcoming you back for more great experiences. Warm Regards, Baia Management

Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience at Baia. We are delighted to hear that you enjoyed your visit and found our outdoor setting peaceful and serene. It’s wonderful to know that you appreciated the Spanish latte and mocha frappe, as well as the friendly and welcoming service from our staff. We are indeed proud of our unique floating restaurant experience, and we understand that the gentle movement might be a new sensation for some of our guests. We hope it added to the charm of your visit. We would also like to inform you that we offer free parking spaces at the Arcapita, conveniently located opposite the Baia Kitchen, for the comfort and convenience of our valued guests. Thank you once again for your recommendation, and we look forward to welcoming you back for another delightful experience. Warm regards, Baia Management