b
Response from the owner
hace 5 meses
We sincerely apologise for the experience you described during your visit to our bp car wash. It's disappointing to hear that our staff member's approach was unprofessional. We strive to maintain a welcoming atmosphere for all customers, and your feedback will help us address this matter. Thank you for bringing this to our attention, and we hope to have the chance to provide you and your son with a better experience in the future. If you'd like to speak to our customer service team, please reach out at either careline@bp.com or 0800 402402.