bp

Name: bp
Address: 8451 Pacific Hwy, Urunga, Nueva Gales del Sur, Australia
Telephone: +61266556166
Price range: $$
Rating: 3.1

44 votos

N.º 5 de 13 restaurantes en Urunga

Abierto ahora 05:30 - 20:00

Actualizado hace 16 días

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Según las opiniones de los críticos, aquí sus camareros te sirven unos buenos rollos. No puedes dejar de probar su estupendo café siempre que vengas a este restaurante. Vas a llevarte un buen recuerdo de bp, ya que es bien conocido por su gran servicio y su amable personal, siempre dispuesto a ayudar. Pero este lugar no es muy apreciado por los usuarios de Google, quienes le han dado una valoración por debajo de la media.

Opiniones de los clientes sobre platos y características

comida para llevar personal amable gran servicio

marisco carne rollos hamburguesas completas hamburguesas americanas café

Valoraciones de bp

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(3.7/5)

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Corey Thomson hace 2 meses en Google

What has happened to this place. The staff used to be friendly and knew what they were doing. On two separate occasions, I had issue, i 1. They had technical issues, kept saying that I hadn't hung up the hose properly, I went out to check, yep was hung up in the holder, went into pay and she told me again that it wasn't hung up, so she huffy and went outside to fix it herself, it didnt make any difference. 2. This week I went to fill the 4wd, came to almost $130, i scanned my BP rewards card as I get 6c a litre off with it, asked if the discount went through and the cashier said yes, asked for a receipt to check and no discount was applied, it was same figure on the bowser, blatant lying at it's finest. If this is the sort of service they are not going to provide, I'll find elsewhere to fill up.

Response from the owner hace 2 meses

Hi Corey,We sincerely apologise for your experience. This is not the standard we aim to deliver, and your feedback will be shared with the site team for further review.Please contact us on 1300 1300 27 or csccomplaints@se1.bp.com so we can look into this further and make things right.

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Lynda Lane hace 3 meses en Google

Horrible experience at the petrol station at 6.40pm Saturday 23rd May. Second time I visited today filling up both cars at a cost of more than $200. I asked if I could use the toilet to be met with a very terse "no", I responded with "oh, are they out of order?" "no, they are wet, I've just cleaned them and you might slip and I don't want to do the paperwork" I looked for any signs of humour or joking manner only to be met with stony silence. Not an apology, suggestion of alternative facilities, just a glare. A very unpleasant experience. I have always made the effort to try and shop locally but shall now just fill up when I am in Coffs.

Response from the owner hace 2 meses

Hi Lop,We sincerely apologise for your experience. This is not the standard we aim to deliver, and your feedback will be shared with the site team for further review.Please contact us on 1300 1300 27 or csccomplaints@se1.bp.com so we can look into this further and make things right.

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Andrew Turnbull hace 8 meses en Google

Terrible attitude by the lady behind the counter, bought fuel and ice creams for my kids, my phone couldn't connect to tap and pay and my wallet was at home, I offered to leave my 2000 dollar phone and drive back and get it and she said if I try and leave she would call the police, I said I was just offer to work a solution, and she said again if I was to drive away the police would be called....I would never attempt to steal fuel and all this took place infront of my 10 year old daughter, luckily my wife was able to borrow a car and drive my wallet up

Response from the owner hace 7 meses

Hi Andrew, we're very sorry to hear about this experience you had. So we can investigate further could you please email us details of the incident to aucustcare@bp.com.

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+61 2 6655 6166

$$$$ Rango de precios por persona A$14-A$35

8451 Pacific Hwy

Urunga, Nueva Gales del Sur, Australia

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8451 Pacific Hwy, Urunga, Nueva Gales del Sur, Australia

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