bp

Thank you very much for contacting us directly. We are very sorry that you had a negative experience with our employees. Generally all of our staff is trained toward the appropriate handling of customers. We would kindly ask you to forward your complaint to our customer service hotline. You can reach them under the following number: 0800 / 22 33 50 (free within Austria) or the following e-mail address: info@bpkundenservice.at.

Thank you for your message. We are sorry that you have had such a negative experience. Please contact our customer service directly with your complaint. Our colleagues will be happy to help you. You can reach them under the following number: 0800 / 22 33 50 (free within Austria) or the following e-mail address: info@bpkundenservice.at..

We place great importance on customer satisfaction, which is why we take your feedback seriously. Please share your experience with the bp Service Center so that we can improve. Our colleagues are also happy to answer any questions regarding our fuels. You can reach them Monday to Friday, from 8 a.m. to 5 p.m., by phone 0800 / 22 33 50 (free within Austria) or by email info@bpkundenservice.at. We understand that a fee for using the restroom facilities may not always be welcome. However, our facilities are regularly cleaned and maintained to provide you with a clean and pleasant environment. This fee enables our service station partners to maintain this level of service. Additionally, you receive a voucher of the same value, which you can redeem directly on-site or at other participating partners when making a purchase in the shop, bistro, or for refueling. We hope this helps balance the cost for you. Thank you for your understanding!.