C
Response from the owner
hace 3 meses
Good evening Giovanni, we would like to thank you anyway for wanting to leave your feedback even though your opinion causes us enormous disappointment. Disappointment due to the commitment and passion we put into our work every day, …Good evening Giovanni, we would like to thank you anyway for wanting to leave your feedback even though your opinion causes us enormous disappointment. Disappointment due to the commitment and passion we put into our work every day, in order to offer our guests the best possible experience and a holiday above their expectations. The thing that saddens us most is having received such judgment from those who have not had the opportunity to experience our village and take advantage of our services. We are always ready to accept advice and criticism, because this is what allows us to grow and improve year after year: however, we remain disconcerted when faced with such a judgment as he did not have the opportunity to get to know us and experience the CALYPSO holiday. In particular, Giovanni made a request to us in a very high season period, full board, for 2 weeks, 4 adults and 4 dogs, with all services included (full board, drinks, linen, beach service, entertainment, swimming pool, place car, WIFI): we realize that we are not a structure within everyone's reach and that each family RIGHTLY must choose their destination based on the set budget. This does not mean that the quote which for you is a "theft" may instead be for others a proposal with a "fair and affordable" price. We hope to be able to have you as our welcome guest in the future so as to deserve (or not) the star you left us. Sincere greetings More
