B
Response from the owner
hace 2 meses
Hello Robert, thank you for bringing this matter to our attention. We are very sorry to hear about your experience and sincerely hope that you and everyone affected are recovering well. At Beastro, the health and safety of our guests are our highest priorities, and we take concerns of this nature extremely seriously. We would like to assure you that we follow strict food safety and hygiene procedures and work only with approved suppliers. Nevertheless, your feedback has been escalated immediately to our management and food safety teams for urgent review and investigation. We kindly ask that you contact us directly and share your contact details, the date and time of your visit, and any relevant medical documentation or additional information that may assist us in conducting a thorough investigation. We would greatly appreciate the opportunity to discuss this matter with you and look into it in detail. Thank you for bringing your concerns to our attention.