Bonds Mayfair

Abraham, thank you for your kind words and high star rating. We hope to see you again in the near future! Bonds

Hi Katie, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us did not meet expectations. The match was visible throughout the venue, on this occasion we ensured you were accommodated in our side area where the entire match was shown with sound. We’re very apologetic that your dining experience was less than ideal. Our management team did their best to assist during your visit. However, the interaction became challenging due to the language used when interacting with our staff. While we always aim to resolve concerns wherever possible, we also have a responsibility to ensure a respectful environment for both our team and the guest. We truly regret that you left feeling disappointed, as this is not the experience we want any of our guests to have. We appreciate your feedback and will reflect on this with the team. Thank you.