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Hotell Botanika

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Visita este restaurante y come algo si tienes hambre tras disfrutar de Linnaeus Garden. Gran parte de sus clientes dicen que los camareros te sirven aquí un beicon bueno. La gente normalmente visita Hotell Botanika para probar su delicioso ron o su excelente cerveza. Basándonos en las opiniones de los críticos, aquí sus camareros ofrecen un extraordinario café y un magnífico té.

La estupenda ubicación de este lugar hace que llegar a él por cualquier medio sea muy sencillo. Muchos visitantes destacan que el personal es profesional en este lugar. Su agradable servicio es siempre un placer. Por la comida te van a cobrar unos precios justos. Tienes garantizada una moderna atmósfera en este restaurante. Pero un gran número de usuarios que usan Google no le dieron a Hotell Botanika una nota muy alta.

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Extremely bad and horrible party experience I am writing to formally express my extreme dissatisfaction with the service provided during my party yesterday. Unfortunately, the experience fell far below the basic standards one would reasonably expect from a professional event venue. At a minimum, a party venue should be able to provide correct table settings, prepare food and drinks on time, and welcome guests in an organised manner. Regrettably, this did not happen. 1. Incorrect and Uncorrected Table Name Cards When I arrived to check the table arrangements, I discovered that name cards for five tables, covering 25 guests, were completely misspelled—not minor errors, but entirely incorrect last names. I immediately pointed this out. However, the issue was not fixed at all, and I was told by manager that there was no time to correct it. This was extremely unprofessional and deeply disrespectful to my guests. 2. Delayed and Unprepared Welcome Drinks I had clearly informed you in advance that I wanted the welcome bubbles to start at 16:00. However, when guests arrived at that time, your staff had only just begun wiping glasses with towels, and the bubble station was not prepared at all. Guests were left waiting while staff scrambled to pour drinks. This reflected poor planning, lack of organisation, and unprofessional service. 3. Unauthorised Disposal of Paid Buffet Food The most upsetting issue occurred later in the evening. Without any communication or consent, your staff threw away all remaining buffet food that I had paid for. When I came downstairs to ask for the leftover food so that I or my guests could take it home, I was told it had already been discarded. Your staff later claimed this was because I had not instructed them to save the food before 22:30. However, neither the manager nor any staff member ever informed me that food would be thrown away after a certain time. Without this information, how could I reasonably know when to collect the leftovers? Disposing of food that a customer has paid for without consent is completely unacceptable. I paid the full bill unwillingly and under pressure, as I did not want to cause difficulties for the receptionist, who was not responsible for these failures. However, the service I received was absolutely not worth what I paid for. I expect a formal response addressing these issues, as well as appropriate compensation for the unacceptable level of service provided. I sincerely hope you take this complaint seriously and reflect on how such failures can be prevented in the future. Service: 1
J
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We booked the ”gaming room” (darts, cornhole, shuffleboard) as a venue for a party, and it all worked out great. Great staff that were receptive to adjustements and changes on the fly. Bartenders especially were stellar. Would recommend.
H
hace 10 meses
Thank you! We’re glad the gaming room worked well for your party and that our staff and bartenders made it a great experience. We appreciate the recommendation! Hotel Botanika
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K
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Rekaxed. Great breakfast. Central located
H
hace 11 meses
Thank you for your kind feedback. We’re glad you enjoyed the breakfast and our central location. We hope to have the pleasure of welcoming you again soon.Best regards,Front desk
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$$$$ Rango de precios por persona SEK 99-SEK 250
Hotell Botanika en el mapa
© OpenStreetMaps contributors
Skolgatan 45
Uppsala, Provincia de Upsala, Suecia
Dirección
Skolgatan 45, Uppsala, Provincia de Upsala, Suecia
Características
Asientos al aire libre Tarjetas de crédito aceptadas Wifi Reserva TV
Horario
LunesLun Abierto las 24 horas
MartesMar Abierto las 24 horas
MiércolesMié Abierto las 24 horas
JuevesJue Abierto las 24 horas
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SábadoSáb Abierto las 24 horas
DomingoDom Abierto las 24 horas
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