B
Response from the owner
hace 3 meses
We are really sorry to hear you had such a negative experience including wait time, quality, and service. On the day you placed your order we were understaffed and trying our best to accommodate a very busy lunch rush. Our lack of staffing should never affect the customer experience and we are truly sorry to hear that it did. We try our best to prioritize both online orders and those that walk in, expecting the same friendly and speedy service. As new owners, we pride ourselves on having kept every aspect of Break Bread the same. From the same local ingredients, only using same-day fresh baked bread, and maintaining the authenticity of the original menu. As unfortunate as it is to hear you don't plan on returning, we hope you will email us directly at breakbreadpdx@gmail.com to receive a promo that we hope can mitigate your experience! We are big on second chances, and hope you'll consider doing the same.