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Horario de atención: 16:00 - 02:00
Actualizado hace 8 días
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Disfruta el tierno pollo que propone este restaurante. Por si todo esto fuera poco, su personal es atento. Su profesional servicio es un gran plus para Buffalo Wings & Rings. La atmósfera es festiva, tal y como afirman sus clientes. Este lugar tiene en Google una nota de 4,8 según sus visitantes.
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Jawaher Abudulla
hace un año en Google
Food: 5 Service: 5 Atmosphere: 5
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Asad Khan
hace un año en Google
Food: 5 Service: 5 Atmosphere: 5
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AGVG S
hace un año en Google
We recently visited this fast food restaurant and, unfortunately, the experience fell short of expectations due to some miscommunication and confusion during the ordering process. To start with the positive, the Filipino staff member (receipt shows the name Jeffrey) who assisted us was friendly and welcoming, which we appreciated. However, there seemed to be a lack of clarity when it came to explaining the menu. For example, when we asked about the taco options, he mentioned there were “three,” which we later understood to mean three flavours. He also mentioned that each order comes with two tacos, which was clear enough. At one point, I inquired whether we could mix flavours within an order, and he confirmed that we could. However, when it came time to place the actual order, there was significant confusion. He seemed uncertain about the number of orders we were placing and asked if we wanted four in total, which wasn’t the case. This back-and-forth made the process unnecessarily frustrating for what should have been a straightforward order. I did express my frustration, hoping for clarification, but instead of resolving the confusion, he went ahead and placed the order without addressing the concerns. This left me feeling that the order wasn’t fully understood. In the end, we received three orders with three side dishes (one curly fries and two onion rings), which felt excessive for just two people. It resulted in additional charges—two taco sets with the same flavours (42), plus an extra order of onion rings (6). It seemed like a simple misunderstanding that could’ve been avoided with clearer communication and attention to detail. We later learned that mixing flavours in one taco order is not allowed, contradicting what we were initially told. This inconsistency was disappointing and led to both confusion, extra cost and extra food that we could not take away as we were going to the cinema thereafter. Overall, while the staff was polite, better training on the menu and communication would go a long way in improving the customer experience. Meal type: Dinner Price per person: SAR 80–100 Food: 4 Service: 1 Atmosphere: 3
B
Response from the owner
hace un año
Dear Sir We sincerely apologize for the misunderstanding and please contact us on our mobile number 0581240646
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Americana
$$$$
Rango de precios por persona
SAR 40-SAR 160
Dirección
Riyadh Boulevard, Riad, Provincia de Riad, Arabia Saudita
Características
Entrega
Asientos al aire libre
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Horario
| LunesLun | 16:00-02:00 |
| MartesMar | 16:00-02:00 |
| MiércolesMié | 16:00-02:00 |
| JuevesJue | 16:00-02:00 |
| ViernesVie | 16:00-02:00 |
| SábadoSáb | 16:00-02:00 |
| DomingoDom | 16:00-02:00 |
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