CTR Chicken

Name: CTR Chicken
Address: 1 Boulevard Emile Krieps, Differdange, Luxemburgo, Luxemburgo
Telephone: +35227565551
Price range: $
Rating: 2

77 votos

N.º 6 de 21 comida rápida en Differdange

CerradoAbre a las 11:00

Actualizado hace 2 meses

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Saborea el casero pollo frito y el atrayente steak tartar que tiene este restaurante. En CTR Chicken puedes pedir comida a domicilio. Por si todo esto fuera poco, su personal esta preparado. Su servicio siempre es sofisticado, no lo olvides. Te van a gustar sus precios interesantes. Aquí encontrarás una moderna atmósfera. Pero los clientes valoran este lugar por debajo de la media en Google.

Opiniones de los clientes sobre platos y características

comida para llevar almuerzo cenas

pollo pollo frito hamburguesas americanas hamburguesas completas steak tartar tiras de pollo aves de corral

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Valoraciones de CTR Chicken

Google

(3.8/5)

Facebook

(3.8/5)

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Jakob Henriksen hace 4 meses en Google

Stopped by for a quick lunch in the shopping center. Everything was quite nice. Chicken Burger was crispy and delicious. Meal type: Lunch Price per person: €10–20 Food: 4 Service: 4 Atmosphere: 3

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Zaher112233 Zaher112233 hace 6 meses en Google

ممتاز. Food: 5 Service: 5 Atmosphere: 5 Order type: Dine in Price per person: €40–50

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Reece Johnson hace 2 años en Google

Since rebranded to CTR chicken the service is awful. I called to make a telephone order and upon arrival (15 mins as advised) order was not even in the process of being prepared. Staff are not apologetic and blame it on the customer. When order was made specific diet requirements were not adhered to. I was told to open my restaurant and eat from somewhere else, this is the service you receive here. Clearly unable to manage, organise and provide basic customer service. Bring back MESKO and the staff!!!! Part 2 (in reply) The customer is not always right but in this case there were two other customers whom was in full in agreement and also commented how unorganised and unprofessional you are. Let me be clear you had made no note of my order which was clearly discussed on the telephone as you were completely unaware of my dietary requirements when ordered (this is extremely important as to not risk allergic reactions which can be life threatening) it should be part of rule 101 when owning a restaurant and taking orders. YOU told me it would be available in 15 mins and I waited 30 minutes for there was no discussion around it being an approx time. The issue here is you are not able to accept criticism and grow and blame the customer. Here is some advice: 1. When taking a telephone order listen to the order and write it down, if you are unsure ask again. 2. Do not tell customers they should open their own restaurants because you are unable to cope under pressure and are unorganised. 3. Requesting that you fulfil an order which you promised and providing advice that you should write the order down when received is not psychological pressure. 4. You were not out of chicken as the two tenders and three wings which were required had been waiting in the heated storage compartment along with the fries. STOP LYING! Having worked as a waiter in the past I am extremely empathetic and understanding to the restaurant industry however, wrong is wrong. Take responsibility for your errors and lack of customer service. Meal type: Lunch Price per person: €10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace 2 años

Hello, just because you are a customer does not mean that you will be right in everything. You called and were given an estimated time. However, due to the intensity in the restaurant, which you saw best, our chicken reserves ran out and you, like our other customers, had to wait. Your order was prepared and this time you started to put psychological pressure on the staff with different excuses. We invite you to be more understanding and remind that employees are humans too. As CtRchicken Luxembourg, our primary duty is to serve our customers in the best possible way.

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