C
Response from the owner
hace 20 días
Hello Vinicius, We deeply regret the 1 hour delay in delivering your order, we understand the …Hello Vinicius, We deeply regret the 1 hour delay in delivering your order, we understand the frustration this has caused and we sincerely apologize. We know that on-time delivery is critical to our customers' satisfaction, and we have failed to deliver on our promise on your order. We would like to better understand what happened so that we can prevent this from happening again. I wonder if you could provide us with more details about your order, such as: Order date and time: Ordering platform: With this information, we will be able to thoroughly investigate what happened and take the appropriate measures to prevent situations like this from recurring. We would also like to invite you to contact us directly via phone/Whatsapp (41) 3031-9797 so that we can repair the inconvenience that occurred.More