C
Response from the owner
hace un mes
Ann, I am sorry you were unhappy with my customer service yesterday, but I can comfortably say I did my best. For anyone reading this curious about the context, I am owner, operator one person business. I started my day at 11, I close at 8, Ann finished her drink around 8:25, as I grabbed her glass she asked a question I could not understand. I asked her to repeat herself and I still couldn’t grasp her question, so I replied. I’m sorry but I’m very tired and don’t have the energy for small talk, I closed half an hour ago and I am just trying to finish my chores and get home. I think honesty and boundaries are mature and professional. The people that serve you are humans and should be comfortable admitting they are tired, especially after closing hours,.