San Churro Rockingham

Name: San Churro Rockingham
Address: Shopping Centre, Tenancy/215B Syren St, Rockingham, Australia Occidental, Australia
Telephone: +61895912053
Price range: $$
Rating: 4.8

889 votos

N.º 29 de 104 cafés en Rockingham

CerradoAbre a las 09:00

Actualizado hace 1 mes

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Este confectionary restaurant ofrece a sus clientes degustar la cocina española. Degusta una bien trabajada fondue, unas tiernas tapas o un sorprendente pollo en San Churro Rockingham. No hay duda de que te van a gustar sus delicados churros, sus atrayentes helados y sus singulares trufas de chocolate. En este lugar, sus visitantes pueden probar un espectacular chocolate blanco caliente, un insuperable café frío o unos excelentes batidos de frutas.

La atmósfera acogedora de este lugar consigue que sus invitados se sientan relajados y disfruten de un rato estupendo. Su cuidado servicio es siempre un placer. Los usuarios de Google son muy generosos con este confectionary restaurant: le han dado 4,1 estrellas.

Opiniones de los clientes sobre platos y características

pippa

macaronsParking space

connor

qR code

strawberry

our host

snack

hear

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Valoraciones de San Churro Rockingham

Zomato

Sin valorar aún

Foursquare

(6.8/10)

Google

(4.1/5)

640

Trip

(4/5)

Facebook

(4/5)

206

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Timothy Tulat hace 2 meses en Google

Very disappointing experience. The customer service was virtually non-existent, with staff showing little interest in serving customers or providing a welcoming atmosphere. The hot chocolate was also extremely overpriced for what was served. Unfortunately, it lacked flavour and tasted weak, which was very disappointing considering San Churro is known for its chocolate. For the price charged, I expected much better quality and service. Sadly, I won’t be returning. Meal type: Lunch Price per person: $20–40 Food: 1 Service: 1 Atmosphere: 2

Response from the owner hace un mes

We’re really sorry to hear about your experience, Timothy. Your feedback on both service and product quality is important to us, and we will address these issues with our team. Can you please confirm which date and time you visited us? Please email us- rockingham@sanchurro.com.au. We appreciate you sharing your thoughts and hope to improve your experience in the future.

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Benjamin Chalk hace 2 meses en Google

We have been to San Churros Rockingham on a few occasions and preciously enjoyed ourselves. However on our last visit, the tables felt messily organised and overall unkempt. Furthermore, the ladies toilet was out of paper towels and the hand dryer was not working. We ordered Churros and a slice of cake that took about 15 mins to come out. They came out separately, with the cake being brought out a fair bit after the Churros. The food was nice but the atmosphere was off. Meal type: Other Price per person: $1–20

Response from the owner hace un mes

Thank you for your feedback, Benjamin. We're glad to hear you enjoyed your previous visits, but we apologize for the issues you experienced during your last trip. We'll address the cleanliness and service delays with our team to ensure a better experience in the future. Your input is valuable to us!

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S hace un año en Google

Bad food, unhygienic eating atmosphere and lack of support from staff This review is my last hope at getting support from San Churro Rockingham. I went here at about 2pm on 24th May 2025. I ordered ham and cheese toastie through their table QR code ordering system. It was about $9.50. I waited over 35minutes (other people at my table waiter over 30 minutes for a coffee). Before it arrived I asked a worker what was happening and she said that when we came in it was a 30 minute wait for any food. She said I did not know this because I ordered online. Had I known this I probably wouldn’t have ordered. From the time we got there to the time my food came there were dirty dishes sitting on the table next to me. My group and I had to start getting dishes off our table before a staff member came to remove them. Gross. My toastie arrived and it was stale on parts of the crust and sandwich itself. I ate as much as I could before joining a lengthy line at the counter and explaining I was not satisfied with the product, especially since I waited over half an hour for it to be partially stale (although I did not say this I make better ones at home). I asked for a refund and the worker agreed this was an appropriate solution. Without explanation she took it and I saw her take a photo of my food with her phone. When I used my card it kept saying there was an error (I was using it correctly and it is in date). After 5+ tries and her messaging a manager on her phone it still did not work. I was left having to ask for another solution- none was offered to me. I asked if I could have the amount in cash seeing as I had the email confirmation of my order. She said that was not allowed. There was a lovely mum behind me in a growing line who helped me. The woman suggested I give them my contact details. I wrote down my ordering email, preferred email and I think phone number and said I expected to have contact made to find a resolution. I called that night to explain the situation and I requested to speak to a manager who said they would have the night manager look into it and contact me. This was 4 WEEKS ago. I have heard nothing. Not an email, missed phone call or voicemail. Nothing. I get it is only $9.50 but it is the principle. I feel like this has been put in the ‘top hard’ box. Their website states that they would “love to hear from you”. I had good experiences with positive and constructive feedback in the past but this time they definitely did not want to hear from me. They ignored me. Their website also says “We want everyone to feel welcome and to leave with a fun, vibrant memorable experience”. This experience was memorable for all the wrong reasons. EDIT- I have now been refunded after I sent the store feedback with the above written. I have not yet been emailed an apology or anything- just a notification from my bank Meal type: Lunch Price per person: $1–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace un año

We sincerely apologize for your experience, S. Your feedback is important, and we’re sorry for the delays and lack of communication. We’re reviewing our processes to ensure this doesn’t happen again. Thank you for bringing this to our attention, and we appreciate your patience during this time.

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+61 8 9591 2053

Reserva

Order via DoorDash

Postres, Española

$$$$ Rango de precios por persona A$20-A$40

Shopping Centre, Tenancy/215B Syren St

Rockingham, Australia Occidental, Australia

Dirección

Shopping Centre, Tenancy/215B Syren St, Rockingham, Australia Occidental, Australia

Características

Para llevar Tarjetas de crédito aceptadas Asientos al aire libre Entrega Accesible para sillas de ruedas Wifi Estacionamiento Reserva

Horario

LunesLun	09:00-22:00
MartesMar	09:00-22:00
MiércolesMié	09:00-22:00
JuevesJue	09:00-22:00
ViernesVie	09:00-23:00
SábadoSáb	09:00-23:00
DomingoDom	09:30-22:00

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sanchurro.com

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San Churro Rockingham

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