C
Response from the owner
hace 5 meses
Hi Waithira, thank you for bringing this to our attention. We take this feedback with the utmost seriousness. We are truly sorry to know that you got dry food and matcha latte was not whisked. We have shared this feedback with the team to have the SOPs followed to the dot. Also, our team is being re-trained to serve you better on your next order. To be able review this thoroughly & get back to you, would you mind reaching out to us directly on WhatsApp https://wa.me/254714969696 or email us at support@chopit.net? At ChopIt Express, we are committed to serving tasty meals and desserts, we hope to get a chance to provide you with a much better experience soon.