Chowking

Hi Di, thank you for sharing your experience. You noted that the waiting time for your Chao Fan takeout order reached approximately 45 minutes and required multiple follow-ups from the serving team before it was addressed. You also observed concerns regarding cashier availability and attentiveness, as it appeared that one cashier was not actively assisting customers in the queue, creating uncertainty about whether the station was open and available to serve. Timely order fulfillment, proactive customer assistance, and visible staff engagement are important aspects of the customer experience. Your feedback has been documented and will be shared with the appropriate team for review and improvement. Please contact us at https://www.chowking.ph/contact-us so we can follow up with you directly. We value your input and look forward to serving you again in the future.

Hi Andres, thank you for your positive feedback about the food, pricing, and staff friendliness — we're glad you enjoyed these aspects of your visit. We also appreciate you sharing your concern about the atmosphere and the interruption during your meal. Your input is valuable, and we hear you regarding the need for a more comfortable dining experience.

Hi Aldref, we noticed your rating and understand that your visit didn't meet expectations. If you'd like to share more details, please reach out to us through our Contact Us page at https://www.chowking.ph/contact-us. Your feedback is important to us.