C
Response from the owner
hace un mes
Thank you for sharing your feedback. We are sorry that your experience did not meet your expectations as our goal is for every customer to leave satisfied. However we would explain our side of the situation. During your visit, your group consisted at around 10 people, but only 3 of you placed the orders while the table was occupied for an extended period of time to play cards. Our restaurant operates as a business and our tables are intended for customers who are dining especially during the bussy hours. At no point was it our intention to make you feel uncomfortable or to pressured you to order more. If the way our message was communicated came-across differently we sincerely apologise. We believe that respect should go both ways both from our staff and customers. We hope readers will also understand that every business must find a balance between providing hospitality and maintaining the normal operation of its business.