Coffee Break Drive Thru & Cafe

Hi there, thank you for your feedback. We’re really sorry to hear about your experience, especially since we always want our drinks and service to feel welcoming and high quality from start to finish. What you described is not the experience we aim to provide and we appreciate you bringing it to our attention Matcha should be smooth and well blended so we’ll be reviewing this with our team to make sure our preparation meets our standards every time. We’ll also address the service concern, as friendliness and attentiveness are extremely important to us If you’d be open to it, we’d love the chance to make this right for you. Please feel free to reach out to us directly so we can connect and ensure your next visit is a much better one.

Hi there, thank you for stopping by and for the kind words about our space and coffee, we really do appreciate that! We’re sorry to hear the matcha didn’t meet your expectations. Our goal is always to serve drinks that are balanced and flavorfuland so your feedback is genuinely helpful and something we’ll be looking into with our team If you ever feel up for giving it another try, we’d love the opportunity to make one for you that better reflects the quality we aim for. Thanks again for taking the time to share your experience