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Cristallo

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Los turistas valoran los platos de las cocinas china e italiana de este restaurante. Un gran número de clientes remarcan que aquí puedes probar con confianza una tierna pizza, unos sorprendentes sushi y unos sabrosos espaguetis. Este lugar es conocido por su insuperable cordial.

Muchos comensales indican que el personal es cordial. Cristallo es famoso por su admirable servicio. Aquí encontrarás un interesante ambiente. La nota media de este lugar en Google es de 4,1.

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L
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Good morning, unfortunately I need to report this restaurant and its lack of professionalism in managing delivery orders. Yesterday we ordered food for €183.27 and after 1h12min of waiting in our hotel we called the restaurant to get information on the delivery of our order. They responded to us saying that the order had never been sent by Glovo, but Glovo had already confirmed the order and accepted the payment. After we expressed our complaint, they told us that they would prepare the order and send it immediately. 47 minutes after this phone call we call back and they tell us that we could come and collect it at the restaurant. At 11.30pm we get in the car and head towards the "Cristallo" restaurant, but once we arrive we find ourselves talking to a middle-aged Chinese gentleman who explains to us that "our oldie doesn't exist and the kitchen is closed so you can't cook them more". Between the discussions and the nervousness, at midnight we were left without dinner, in the cold and without the possibility of being able to eat anything else since the restaurants had already all closed their kitchens. For this reason, do not go and ABSOLUTELY do not rely on this restaurant if you want to eat! Service: 1
C
hace 15 días
Dear Ludovica, Thank you for sharing your experience. We are deeply sorry for what happened and for the inconvenience you have suffered, but we would like to clarify the …Dear Ludovica, Thank you for sharing your experience. We are deeply sorry for what happened and for the inconvenience you have suffered, but we would like to clarify the situation. Yesterday, due to bad weather conditions, Glovo had very few couriers available, which is why your order WAS NEVER SENT TO US. If the order had been received, we would certainly have prepared and delivered it. We have collaborated with Glovo for many years and have never refused an order received. We advise you to check with Glovo, who should have already provided the refund. Furthermore, our opening hours are visible: we close at midnight, so if you had arrived by this time, we would definitely have prepared your order. After carrying out the necessary checks, we can confirm that we have no trace of your order or your visit to our restaurant at the indicated time. Finally, we would like to underline that any problems related to Glovo must not be attributed to our staff, who always work with the utmost commitment. We kindly ask for greater respect towards the staff. We are sorry for the inconvenience and hope to be able to serve you without problems in the future. Best regards Crystal More
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A
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Price quality Food: 5 Service: 5 Atmosphere: 4
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Food: 5 Service: 5 Atmosphere: 5
China, Italiana, Japonesa
Abierto ahora 17:30 - 00:00
€€€ Rango de precios por persona €20
Cristallo en el mapa
© OpenStreetMap contributions
Via Ascanio Fenizi, 15
Roma, Lacio, Italia
Dirección
Via Ascanio Fenizi, 15, Roma, Lacio, Italia
Características
Solamente efectivo Entrega Asientos al aire libre Para llevar Reserva Accesible para sillas de ruedas
Horario
LunesLun 11:30-15:00
17:30-00:00
MartesMar Cerrado
MiércolesMié 11:30-15:00
17:30-00:00
JuevesJue 11:30-15:00
17:30-00:00
ViernesVie 11:30-15:00
17:30-00:00
SábadoSáb 11:30-15:00
17:30-00:00
DomingoDom 11:30-15:00
17:30-00:00

Platos apetitosos en Roma

Características del restaurante en Roma

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