Dairy Queen

Name: Dairy Queen
Address: 1009 Lamesa Hwy, Big Spring, Texas, Estados Unidos
Telephone: +14322675412
Price range: $
Rating: 2.5

1165 votos

N.º 14 de 75 comida rápida en Big Spring

CerradoAbre a las 10:00

Actualizado hace 1 mes

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Degustar sus singulares tacos, sus tiernas cuerdas de cebolla y sus caseras ensaladas de pollo son aquí una experiencia única. Sus clientes pueden comer una recomendable banana split y unos bien valorados helados sundae en esta comida rápida. De acuerdo con las opiniones de los críticos, aquí los camareros ofrecen unos buenos batidos o un recomendable café.

En Dairy Queen puedes encargar comida para llevar. La mayoría de visitantes encuentran que en este establecimiento los empleados estan bien valorados. Según el criterio de los usuarios, su cuestionable servicio no alcanza las expectativas de sus visitanteseste lugar ha recibido valoraciones negativas por su inusual atmósfera. Este lugar no ha conseguido una puntuación muy alta por parte de los usuarios de Google.

Opiniones de los clientes sobre platos y características

butterfinger Blizzard

the drive thru

this place needs

dine inPrice per person

taco Salad

tacos hamburguesas completas patatas fritas carne pollo

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Valoraciones de Dairy Queen

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Trip

(2.4/5)

Facebook

(2.9/5)

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Christopher Sloan hace 3 meses en Google

This place is a joke. The drive thru handles one car/order at a time. Meaning they take the order of the car at the radio, the car goes to the window, next car moves up, and they don't take the order until the first car has there's and has driven away. I was in the drive thru for behind two cars for 20 mins, then sat in front of the radio for 15 mins. With no order. I pulled forward to the window and wait another 5 mins before some came to the window to take my order. In the entire time I was waiting I counted 6 other vehicles that pulled out of line and left.

Response from the owner hace 2 meses

Thanks for the feedback, Christopher Sloan. We know how important timeliness is. We hope you visit us again soon and have a better DQ experience. - Dairy Queen Texas

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Aaron Bishop hace 5 meses en Google

I ordered two belt busters with cheese and bacon at 12:00. The drive thru cashier was really rude and I know it’s normal to pull up and wait but after 10 minutes of waiting I decided to go inside. I asked them about my order and they said it was not done yet. The inside of the restaurant was nasty and not clean. I almost canceled my order but starvation and the fact that it’s lunch rush everywhere I waited. I got my food and both burgers had no cheese or bacon and the fries were cold. I asked them to make it right and the second time they messed it up again. They were already mad I told them to fix it again and the third time while they were working on it I had to return to location so I grabbed the food and prayed it was right. WRONG WRONG WRONG!!!! No this time the burger has no cheese or bacon again. The fries felt like they went into the grease for about 20 seconds. My location is only 5 minutes away. I was starving and I bit into the burger and my friend started eating his. About 5 seconds in we just wrapped it up and threw it away. I bit into a black hair and the burger tasted like a bag of salt. Idk if the grill was cleaned or what happened but I highly suggest until new management and staff is working their save yourself the trouble and go somewhere else. I hate to write this because the Dairy Queen’s back home are good and nothing like this. I hope their corporate see’s this and tries to make it right so people can enjoy the food their. It’s not five star but it is a classic. Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace 4 meses

We are very sorry to read this, Aaron Bishop. Please reach out to us at https://dqtexas.com/contact-us/. Thank you. - Dairy Queen Texas

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Mayra Martinez hace 5 meses en Google

I visited Dairy Queen on 02/22/2026 around 7:30 PM with my grandparents. We all ordered crispy chicken salads, something we used to order often years ago and now go to DQ every now and then I’ve never had a problem at other locations. When we received our food, the salads were served in taco shells, which immediately seemed incorrect. I politely told the employee who handed us the food (I believe her name was Ana, though I’m not 100% sure) that our order might be wrong and explained that I had never received a chicken salad like this before. She told me it was the “new version” of the chicken salad and walked away. As I continued eating, I noticed beans at the bottom, which made no sense. After looking it up later, I confirmed this is not a new version of a chicken salad. It felt like she simply didn’t want to correct the order. I then checked my grandfather’s salad and realized his didn’t even have chicken it had ground beef instead. My grandmother asked to speak to a manager, but we were told there was no manager on site, only a shift lead, and that she couldn’t issue a refund. We were told we could wait until 10 PM when the manager would arrive to get a refund. During this time, the employee made a rude comment out loud along the lines of, “Now she wants a refund once it’s already in the garbage,” even though I had addressed the issue as soon as the food was handed to us. Other customers nearby were also having issues and witnessed her attitude. The employee continued going back and forth with me and was rude not only to us, but to other customers as well. Her behavior was extremely unprofessional and made the situation worse. We were unable to return at 10 PM because my grandparents were heading back to Houston. I called the store afterward, but no one answered. They took my phone number and said someone would contact me. To this day, I have never received a call back, a refund, or any follow-up. The issue was never resolved. This was by far the worst fast-food experience I’ve ever had. The customer service and lack of accountability were extremely disappointing. If I could give this location 0 stars, I would. Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace 5 meses

Hi Mayra Martinez, this is the Dairy Queen Texas Customer Care Team. Your feedback is important to us and we would appreciate it if you contacted us directly about this: https://dqtexas.com/contact-us/. Thank you. - Dairy Queen Texas

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