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Response from the owner
hace 4 meses
Dear Mr. Miller, Thank you very much for your review. …Dear Mr. Miller, Thank you very much for your review. On average, a delivery driver spends 20-30 minutes with an order. If we were to process orders for less than 20 euros, the personnel cost share would be higher than 50%. If we now exclude the sales tax and cost of goods from this order, delivery will cost us more than you pay. A minimum order value of 20,- via our own shop is certainly not particularly high compared to other delivery services. We are sorry that we upset you with this. Unfortunately, as a company that regularly pays all of its employees' social benefits and taxes, it is not possible for us to buy work in these difficult times. Here we are simply at a disadvantage compared to delivery services that handle their personnel costs differently It's a shame that you didn't express your displeasure directly on the phoneMore
