Dinner Box

Thank you for your continued support and for sharing such a thoughtful review. We’re delighted to hear that you enjoy our food, and that our team provides friendly service when taking orders.

Thank you for your review. We’re sorry to hear that you were unhappy with your experience with us.To clarify, our prices are fixed and consistent, and customers are only charged based on their final confirmed order. In your case, your original order was cancelled and changed which resulted in an original charge and a new charge for the amended order.The original charge for the first order has been refunded to you. Please note that card refunds typically take up to 3-5 business days to appear in your account. During this period, it may temporarily appear as though two payments have been taken when actually the refund is still pending. While we appreciate that this is frustrating, this is a standard banking timeframe and is unfortunately out of our control.I’m sorry for any misunderstandings and hope that you receive your refunded money soon.