Diva’s cafe

Name: Diva’s cafe
Address: M8CQ+MJJ, Sainbu, Región Central, Nepal
Telephone: +9779843461155
Price range: $
Rating: 2.7

35 votos

N.º 199 de 1146 cafés en Sainbu

N.º 184 de 1131 cafés en Patan

Abierto ahora 09:00 - 21:00

Actualizado hace 3 meses

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Su genial personal es muy trabajador, tiene siempre una actitud positiva y hace que este sea un lugar estupendo. Muchos críticos dicen que el servicio es correcto. Tan pronto como entras en este establecimiento, notas su tranquila atmósfera. Pero los usuarios de Google han valorado este restaurante y no ha obtenido una puntuación muy alta.

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Valoraciones de Diva’s cafe

Google

(3.8/5)

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Janam khatiwada hace 9 meses en Google

Good Nice vibes and good food, friendly staff Price per person: Rs 1–500 Food: 5 Service: 5 Atmosphere: 5

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Sankhar Timalsina hace 9 meses en Google

I really appreciate a young little boy who seem like 15 16 year old and I order chi steam momo price 150 I do only have 200 I tips him 50 he handle customer with gently and politely often I go there also seen owner do scold him ,such a hardworking boy hope he will get success in future Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5

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Siya hace 9 meses en Google

WORST EXPERIENCE EVER! I honestly don’t understand why people even go there. The owner is extremely rude and has no basic sense of how to talk to customers. We politely asked for extra achar, and they bluntly refused, saying “mixture bigreko xa”. But surprisingly, the same extra achar was served to another table right in front of us. This kind of discriminatory behavior is unacceptable and very unprofessional. If you can provide something to one customer, you should provide it to all, or at least explain properly. Zero customer service, zero respect, and a completely ruined dining experience. I strongly suggest everyone not to visit this place. Save your time, money, and mood. Food: 1

Response from the owner hace 9 meses

Dear Siya, We sincerely apologize for the unpleasant experience you had at our restaurant. This is not the level of service we aim to provide, and we truly regret that our behavior and communication made you feel disrespected. Regarding the extra achar, we understand how the situation appeared and we acknowledge that it should have been explained clearly and handled more courteously. There was no intention to discriminate or treat customers differently, and we are sorry that it came across that way. Your feedback is important to us, and we will take this seriously to improve our customer service and ensure better communication and consistency in the future. We truly regret that your dining experience was ruined and apologize for the inconvenience caused. Thank you for bringing this to our attention. Sincerely, Divas cafe

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