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Si la lluvia te ha sorprendido de camino a Padre Rodolfo Komorek Museum and Reliquary, refúgiate en esta parrilla. Dom da Carne te garantiza una atrayente carne de vaca, un bien trabajado rape y un sabroso steak tartar. Puedes pedir su singular quijada. Entre las bebidas, encontrarás un extraordinario cordial. Su estupendo café cortado hará que tu comida esté incluso más deliciosa, lo que, con seguridad, te hará volver.
Este lugar obsequia con un genial servicio a sus comensales. No hay duda de que vas a agradecer su agradable ambiente y su moderna decoración. Los usuarios de Google que visitaron este lugar afirman que la valoración más adecuada es 4,6.
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Christian Yair Aburto Sarmiento
hace 5 años en Google
Por el precio esperaba algo más, he probado mejores picañas fuera de Brasil, la limonada suiza, caramba, no era nada dulce, creque si vuelvo es porque voy acompañado de mis compañeros brasileños.
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animatcorp brasil
hace 5 años en Google
Buen sitio para comer
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Israel Marques
hace 2 meses en Google
Frustrating experience and disappointing service! We are loyal customers of Dom da Carne and always take friends from other states or countries to visit the restaurant, which has always had good service and is easy to access. However, our last visit left a lot to be desired and erased the good experiences we already had. We ordered a portion and a half of two meats to ensure everyone could enjoy it. From the beginning, the service was cold, with a new waiter who, in addition to not being friendly, served a minimal amount of meat. When I asked for the picanha to have more roasted fat, the meat came back burnt, and despite signaling, the next round also came with less meat than expected. To our surprise, the waiter abruptly announced that he was finished, leaving our guests dissatisfied. The bill came to more than 600 reais and the feeling was that what we ate didn't even represent half of that. I reported the incident to the steakhouse as soon as I got home so as not to cause discomfort in front of the guests. However, the after-service was disappointing. The attendant suggested that I should have complained at the time, without considering the embarrassment it would be for me and my guests. Even so, she promised to investigate and return with an answer, which never happened. A week later, when I called to ask about the return, the same attendant, with a passive-aggressive stance, insisted that the service was normal and correct, without any consideration for my experience or suggestion that something could have gone wrong. In short, I was extremely dissatisfied with the lack of respect and the uncompromising defense of service, even admitting that the grill was new. I feel that the team lacked empathy and consideration in dealing with the situation. We will no longer step on Dom da Carne, unless there is an adequate retraction, because from something that was rated 8, today the rating is 1.5. Unfortunately, the steakhouse that was once a reference, has now become the “Gift of Disappointment”. What the man at the entrance and parking lot makes an effort to attract customers, he does very well, by the way, goes down the drain when he comes across people from customer service. UPDATE: It is impressive how the restaurant's response addresses issues that were not even present on the day, even denying the attendant who was there. I feel like this answer is nothing more than an attempt to ‘stuff the sausage’. I know the staff at the house well, and one of the best is a man from Piauí who always served us. Unfortunately, he was not in our area this time, and they sent two other attendants who took turns providing assistance. In any case, what I receive are empty justifications and, at no point, was I given credit for my observations of what really happened. The restaurant insists on a narrative that they have not even witnessed or can confirm. And if they were so aware of the situation, why didn't they call me sooner to resolve the issue? This lack of interest in resolving what happened is what disappoints me the most. Honestly, the restaurant is implying that my perception is not valid, and that is unacceptable. I deeply regret having supported this establishment for so long, including during the pandemic. Ultimately, I feel like Dom da Carne is more concerned with defending the indefensible than actually considering the customers' experience. Service: Dine in Meal type: Lunch Price per person: R$200+ Food: 3 Service: 2 Atmosphere: 1
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Response from the owner
hace 2 meses
Hello Israel, Thank you for sharing your experience with us. We are deeply sorry that your …Hello Israel, Thank you for sharing your experience with us. We are deeply sorry that your last visit to Dom da Carne did not live up to your expectations. We sincerely apologize for any discomfort caused and feelings of frustration, especially on an occasion when you were accompanied by guests. We would like to clarify some points mentioned. The cuts served at Dom da Carne, including the sliced picanha and baby beef that were ordered, follow a strict portioning standard, always guaranteeing the same quantity and weight in each portion. Regarding the waiter mentioned, we would like to inform you that he has been part of our team for 30 years, and we have always valued warm and attentive service. We recognize this may have been missed this time, and this will be addressed internally. We also apologize for the incorrect information provided by our attendant: the barbecue chef who prepared your order has also been part of the team for a long time and has the experience to guarantee the quality of our service. We know that the experience in a restaurant goes beyond the food, so we will take your observations about service and after-service to the restaurant management for improvements. Our commitment has always been to provide the best possible experience for our customers, and we would love to have the opportunity to welcome you again so that we can offer an experience that lives up to your expectations. Once again, we apologize for the inconvenience. Dom da Carne TeamMore
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Churrasquería, Asado, Opciones vegetarianas
Cierra pronto: 17:00
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Rango de precios por persona BRL 83 - BRL 120
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Av. Barão do Rio Branco, 1013, São José dos Campos, Estado de São Paulo, Brasil, 12242-800
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| LunesLun | 11:30-16:00 |
| MartesMar | 11:30-16:00 |
| MiércolesMié | 11:30-22:00 |
| JuevesJue | 11:30-22:00 |
| ViernesVie | 11:30-22:00 |
| SábadoSáb | 11:30-22:00 |
| DomingoDom | 11:30-17:00 |
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