Duck Donuts

Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food and that our team provided you with great service during your visits. However, we were surprised and concerned by your comment regarding the "dirty looks" you mentioned receiving from someone you believe was the owner. We take feedback like this seriously, but we would appreciate more specific information about what behavior led you to that conclusion. Facial expressions can sometimes be interpreted differently depending on the situation, and without additional details, it is difficult for us to understand exactly what occurred. You also mentioned that this individual gave dirty looks to employees. Many of our team members have been with us for a long time, some since we first opened. We work hard to maintain a positive and respectful workplace, and we believe the longevity and dedication of our staff reflect that environment. If our employees were consistently treated poorly, it is unlikely that so many of them would choose to stay with us year after year. We genuinely value all customer feedback and would welcome any additional details that could help us better understand your experience. Our goal is always to provide a welcoming environment for both our customers and our team members. Thank you again for your feedback.