5 sucursales más en Detroit
CerradoAbre a las 05:00
Actualizado hace 1 mes
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A sus clientes no les gustan elsándwiches de desayuno, donuts, bitter y café espresso de este restaurante. Vas a llevarte un buen recuerdo de Dunkin', ya que es famoso por su gran servicio y su amable personal, siempre dispuesto a ayudar. Según el punto de vista de los usuarios, su mayor problema son sus moderados precios. Tal y como muestran los comentarios de sus visitantes, en ocasiones la atmósfera de este lugar puede llegar a ser aburrida. Este lugar no es muy apreciado por los usuarios de Google, quienes le han otorgado una valoración por debajo de la media.
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Professional Reviews
hace 2 meses en Google
Cant even rate because at 1pm I waited 10 mins in the drive-through and nobody took my order. What a joke. Go to a different one. It will be a miracle when they finally shut this location down for good
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Lisa Hall
hace 3 meses en Google
I can never hear them on the speaker in the drive through. Staff don't really greet you. They talk back and forth with each other and then ask for payment and that's it. Not a nice experience and half the time I don't know what's going on or if I'm being charged correctly. The lady just asked for my card and when I asked "how much" She said just give me your card. I had to ask how much a gun and then she explained that she had to run it at the other register. Rude service. They charged me $6.77 for a caramel craze latte, large. Is ridiculous! I would suggest going to Starbucks instead. Meal type: Breakfast Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 1
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Rob D (Sephiroth0574)
hace un año en Google
Local Dunkin' Donuts owner has taken upon themselves to write up bogus charges on receipts. I requested one large cold brew coffee with no ice and cold foam plus the two Donuts. Yet there's four items on my receipt. I learned from another Dunkin' Donuts a few months back at 12 Mile and Dequindre that it is common practice now if you don't want ice and thus they can't fill up your drink with the ice to reduce dispensing the product, they actually charge you for no ice. I suspect this Dunkin' Donuts is owned by the same person or maybe in the family or something. Because they have it worded differently but last I checked it is a really scandalous way to treat your customers when I'm probably into minority of requesting no ice. The number one reason I am making this post which I rarely bother making any post and I do stress the word rarely. This is maybe the third Post in 3 years? Anyhow, is because I've had enough cold brew coffees with cold from to realize that it should not be 3 inches of cold foam to try to make the cup look full because I decided to not have ice. So not only did they hit me up for 50 cents which I don't feel they were entitled to but then they gave a ridiculous layer of cold foam.. it just feels like the quality that most of us was used to at so many things before covid died with covid. Lastly, they didn't even have the courtesy to tell me hey we're going to charge you 50 cents for no ice.. they just click the button and gave me a total and went about their day like no big deal. And I couldn't see anything on the menu inside the building stating that drinks requested no ice will be charged additional.. blah blah blah so, I guess taking the ethics class was not something required to run a Dunkin' Donuts. Lastly, for those of you that are going to probably say I'm whining about something small, you're right. It is small. 50 Cents isn't going to kill me or break me but when they have to go about acquiring it in such a dishonest way that's what irks me. At least if they told me I could have requested they make sure I get the full drink that I'm paying the extra 50 cents for instead of an extra thick layer of cold foam that's going to evaporate and leave my drink 2 in empty by the time I drink it for my midnight shift tonight. So, have a great afternoon folks. As much as I love to say I will respond to any critiques, I probably won't so if you're hoping to provoke one, just know you might be wasting your time. C'est la vie! A small update for my original post above, once I walked the drink in the house and put it in the fridge like I intended for my night shift, all that foam you saw in the photo? Gone. I paid 50 cents extra for air. I guess we have to pay for that now too huh? Meal type: Other Price per person: $1–10 Food: 2 Service: 3 Atmosphere: 1
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$1-$10
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