Edo Japan

Hi Krystal, thank you for taking the time to share your experience and for speaking with the team in store. We truly appreciate you raising your concerns directly. We’re sorry this visit did not meet expectations. Our sushi is prepared fresh in store daily, and while certain preparation steps involve proper temperature control for quality and food safety, it should still deliver the experience our guests know and enjoy. We also regret that the explanation provided left you feeling uncertain. That is not the standard of clarity or hospitality we aim to provide. We would welcome the opportunity to connect and learn more. Please reach out to us at https://www.edojapan.com/contact-us/ with the location and time of your visit so we can follow up appropriately.

Hello Kateryna, thank you so much for the amazing review. We’re thrilled to hear the team made your visit such a great experience and that you enjoyed the clean space and atmosphere. We truly appreciate the recommendation.

Hello Antonio, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!