Eraa Catering And Bakery

Name: Eraa Catering And Bakery
Address: 5930 Finch Ave E, Toronto, Ontario, Canada
Telephone: +14162932622
Price range: $$
Rating: 4.2

611 votos

N.º 7233 de 15714 restaurantes en Toronto

Abierto ahora 06:00 - 22:00

Actualizado hace 1 mes

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(3.9/5)

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(2.2/5)

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Rajaratnam Anushan hace 2 meses en Google

I recently purchased mithivedi, chicken kothu, masala dosa , bonda and susiyam from here. Later I found that the ingredients used to make those food were spoiled and rotten, I also suffered from vomiting and diarrhea after consuming those food. Specially they used spoiled egg and some black meat to make mithivedi ,vegetables in sambar were spoiled and also had very bad smell. I strongly recommend avoiding this place as the food quality appears to be extremely poor.

Response from the owner hace 2 meses

We’re very sorry to hear about your experience, Rajaratnam, and we take concerns like these very seriously. Quality and food safety are extremely important to us.All of our food is prepared fresh daily, and we take care to maintain proper preparation and handling standards. Regarding the mithivedi, the meat used is mutton, and its darker appearance is due to the curry and cooking process. However, we understand your concerns and apologize that your experience left you disappointed.We appreciate you bringing this feedback to our attention and will keep your comments in mind as we continue to maintain the quality and standards our customers expect.

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Pooja hace 6 meses en Google

We visited Eraa Catering and Bakery today, and were very disappointed with the food we received. We ordered a fish banana leaf special and the quality of the food was abysmal. While the fish curry was great, the meal overall was so salty making it difficult to eat, the dahl curry was missing and the portion size was much smaller compared to the usual portion size. Furthermore, today's special was string hoppers mix, but it wasn't available to be ordered at 1:50p.m. This isn't the first time this has happened, they consistently don't have this meal item available in the afternoon saying they are still in the process of making it, and then in the evening, they simply say it's sold out. Therefore, while it's claimed to be a daily special, it is consistently only available for a mere couple of hours, wasting customers' time.

Response from the owner hace 5 meses

We’re sorry to hear about your experience, Pooja, and truly appreciate you taking the time to share this with us. This is not the experience we aim to provide.We always try to maximize value for money with our portions, and we apologize that the quality and taste did not meet your expectations on this visit. We also apologize for the inconvenience regarding the daily special availability, this is not our usual practice, and we understand how frustrating that must have been.Please reach out to us at support@eraa.ca so we can look into this matter further and properly investigate what happened. Thank you again for your feedback.

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Arani hace 4 años en Restaurant Guru

I ordered off door dash many times from this restaurant for their rolls. I paid around $20 for 6 rolls because of the delivery which was fine but I was expecting full-size rolls as that’s what I usually get. To my surprise, they ripped me off and gave me bite size rolls. The rolls were $1.50/pc. If you know tamil restaurants only charge $1.25-1.50 for full size rolls per piece.

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