C'est La Vie Beach - Gallipoli

Gentile Maxime, grazie per il suo feedback. Ci teniamo a precisare che i prezzi e il coperto sono proporzionati alla location e ai servizi offerti. Il nostro personale si impegna sempre a fornire un servizio cordiale e professionale, ed è normale che rimanga vicino al bancone del bar per garantire efficienza e disponibilità. Per quanto riguarda l’insalata, non abbiamo insalate a 10€, e non aggiungiamo condimenti direttamente poiché ogni cliente ha preferenze diverse. Tuttavia, come avrà notato, portiamo sempre i condimenti a parte per consentire ai nostri ospiti di personalizzare il piatto secondo i propri gusti. Speriamo di poterla accogliere nuovamente e offrirle un’esperienza più positiva. Cordiali saluti, Il Team di C’EST LA VIE

Dear Guest, Thank you for sharing your experience. We would like to clarify a few points: 1. Service Prices: Our rates for sunbeds and umbrellas are aligned with, and in many cases below, those of other beach clubs in the area. We strive to provide high-quality services at a fair price. 2. Shower Costs: The 50 cents charge for a 40-second shower is a nominal fee intended to prevent water wastage and promote responsible use of resources. 3. Restaurant and Snack Bar: We do not have a snack bar but rather a restaurant with a menu crafted by our chef. The additional 3 euro charge for service is clearly stated and helps cover the amenities provided to our guests. 4. Sea Conditions: The state of the water can be affected by natural factors beyond our control. While we understand that these conditions may impact your experience, they are not within our management’s influence. We regret that your experience did not meet your expectations. We are always open to constructive feedback and continuously seek to improve. Kind regards, C’est La Vie

Dear @cw, Thank you for your feedback, even if it is negative. As an entrepreneur and a person who wakes up every day with the determination to work and create job opportunities for those in need, I would like to suggest that you consider several aspects before making judgments that could damage the image of a business. 1) Are you aware that in Baia Verde, Gallipoli, we offer the lowest prices compared to the area average? 2) Our cashier has clarified the cost of the showers. We would like to emphasize that the showers were initially free. However, our beach establishment does not aim to achieve profit for its own sake but aims to create jobs, operating with responsibility, sustainability, and respect. Free showers caused continuous crowding and significant water waste. Without a symbolic cost of 50 cents, it is impossible to avoid such waste and crowding problems. Additionally, our showers are temperature-controlled to ensure comfort for our guests. 3) We invite you to leave a comprehensive and detailed review, considering that we are the only facility offering a restaurant with two chefs, a beach volleyball court available to customers, a beach experience area, a private pine forest for customers, and much more. Additionally, we would like to inform you that Legislative Decree No. 152 of April 3, 2006 (Environmental Code) includes measures for the protection of water resources and the prevention of water waste. Please take these aspects into consideration and provide a more balanced and thoughtful review. Thank you. Best regards, C’est La Vie