Hotel Excelsior - Côte D'azur - Saint-Raphaël

Dear Guest, Thank you very much for your loyalty over the years and for taking the time to share such thoughtful and constructive feedback. It is always a pleasure to welcome returning guests. We are delighted to read that you continue to appreciate our unique location, as well as the quality of the welcome provided by our reception team. Your kind words mean a great deal to us. We are sorry to learn that certain aspects of your stay did not fully meet your expectations. Please rest assured that your comments regarding the carpet and the bathroom facilities have been carefully noted. As a historic house founded in 1936, we continuously work to preserve the charm and authenticity of our property while progressively renovating and improving our facilities to provide greater comfort and safety for our guests. We also regret that your breakfast experience did not reflect the attentive service we strive to offer every guest. Your feedback will be shared with the team as part of our ongoing commitment to maintaining the highest standards of hospitality. Thank you once again for your continued trust and support. We look forward to welcoming you back in the near future. Kind regards, Management