F
Response from the owner
hace 3 meses
Hello, and thank you sincerely for your honesty and care. We truly appreciate that you were one of our customers who trusted us and previously rated us 5 stars. We sincerely apologize for your recent experience. What you mentioned regarding the chicken not being fully cooked and finding hair is completely unacceptable and does not represent the standards we are committed to in our restaurant. Your feedback has been clearly received, and it will be handled with full seriousness by reviewing our preparation, quality, and hygiene procedures with the specialized team to ensure this does not happen again. We would be happy if you contact us at 920032061 and provide us with more details about the orders. God willing, we will make it up to you and make sure you are satisfied.
