Fastrak Express #7

Thank you for visiting us.We apologized if the employee did in fact incorrectly verify your ID. Unfortunately, they go based on the TABC certification recommendations on identifying ID's to see if they are real or fake as they are liable. We hope with the new TABC law of implementing an ID scanner (coming in the next year or so) we won't have that issue to verify ID's. We are also sorry if you felt like the employee didn't payed attention. I reviewed our cameras to make sure you did received the attention we expect our employees to provide. I did see she actually stopped doing what she was doing to give you that attention and even asked for a different form of ID. If you visit us again, we hope to provide you with a better experience next time as the other times before. Thank you.