Floricoltura Quaiato - Garden Center Verona

Thank you so much Renzo, come back and visit us soon!

Good morning Simone, starting from the assumption that no exchange of goods can be carried out without being in possession of the receipt (and this is how it works in all shops in the world!), we inform you that the law does not impose on …Good morning Simone, starting from the assumption that no exchange of goods can be carried out without being in possession of the receipt (and this is how it works in all shops in the world!), we inform you that the law does not impose on shops and sellers a precise number of days for make a return, but each activity can define its own rules in terms of time and methods. Only for online purchases are there more defined policies. Therefore, we cannot replace a broken item more than one month after purchase! If Flover (that's how it's written) has different return policies and you can return broken goods whenever you like, you're completely free to go to them.More

Good morning Anna, starting from the assumption that no exchange of goods can be carried out without being in possession of the receipt (and this is how it works in all shops in the world!), we inform you that the law does not impose on …Good morning Anna, starting from the assumption that no exchange of goods can be carried out without being in possession of the receipt (and this is how it works in all shops in the world!), we inform you that the law does not impose on shops and sellers a precise number of days for make a return, but each business can establish its own rules in terms of time and methods. Only for online purchases are there more defined policies. On each receipt that is issued there are the rules for making returns and these are also remembered with a recorded voice inside the shop (returns within 10 days and with receipt in hand), therefore once 10 days have passed (in your case there are past 30) we cannot replace a product, even more so without a receipt! Your objection would be reasonable if the product was under warranty, but unfortunately this is not your case. We are sorry that the product broke within a short time, but given the circumstances we were unable to do anything. Furthermore, if you are concerned about cost and origin, you could evaluate it during the purchase phase, as both information is available on the product packaging.More