Fratelli

63 votos

N.º 209 de 2335 cafés en Ereván

CerradoAbre a las 09:00

Actualizado hace 1 mes

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En este establecimiento puedes encontrar la auténtica cocina italiana. En este café, sus clientes pueden pedir un buen café o un bien valorado té. El ambiente acogedor de Fratelli permite a sus invitados relajarse tras un duro día de trabajo. La mayoría de visitantes mencionan que aquí el personal es recomendable. Según sus comensales, el mayor impedimento de este lugar es su normal servicio. La mayoría de los asiduos que usan Google no le dieron a este lugar una nota muy alta.

Opiniones de los clientes sobre platos y características

comida para llevar pedir comida a domicilio gran servicio ambiente acogedor cenas

jamón carne cerdo steak tartar canapés crostini

Valoraciones de Fratelli

Foursquare

Sin valorar aún

Google

(2.8/5)

Yandex

(4.3/5)

Trip

(1.7/5)

Facebook

(3.9/5)

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Zara Hovsepyan hace un mes en Google

This is hands down the most disgraceful hospitality experience in Yerevan. I gave Fratelli Cafe on Komitas two chances, and the staff's behavior is downright toxic.On Sunday, August 30, during a torrential rain, I was the literal only customer in the VIP room. A waitress named Gayushik treated me with immediate hostility. She stared at me like an unwelcome bully from the moment I walked in. When asked for basic customer service—including a simple request to take a photo of a unique coffee pour—she repeatedly and aggressively refused, claiming she was "too busy." This was a blatant lie; the entire venue was completely dead. Her attitude was disgusted, lazy, and utterly unacceptable for a public establishment.This pattern of lying and hostility goes straight to management. On my first visit, a male waiter banned me from sitting at a specific 6-person table, claiming it required a strict reservation. I demanded to speak to a manager and was connected to a man named "Rob," who backed up this fake policy. I know it was a lie because on my second visit, two male walk-ins from the street were allowed to sit at that exact same table with zero resistance from Gayushik.This is a toxic environment characterized by discriminatory treatment, bullying staff, an unprofessional management tier, and an owner who clearly fails to oversee their business. They do not offer VIP service; they offer a hostile environment. Staff with this level of malice do not belong in the service industry. Zero stars. Avoid this place at all costs. Food: 2 Service: 1 Atmosphere: 1 Order type: Dine in Meal type: Dinner Price per person: ֏8,000–10,000

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Nadia Arianpour hace 4 meses en Google

The interior of the restaurant is genuinely beautiful, and that was honestly the main reason we decided to stay. Unfortunately, the service completely ruined the whole experience. The waitress treated us with open hostility from the beginning. She threw the menu onto the table in front of us, gave us unfriendly and hostile looks, and then, almost 2 hours before closing time, angrily warned us to order faster. Her attitude was extremely rude and unprofessional. We ordered 3 salads, 4 teas, and 2 dolmas, and the total came to around $80, which felt quite overpriced considering the poor service. It’s a shame!