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Response from the owner
hace 5 meses
We are really sorry to read this- especially hearing your daughter was left waiting, that’s not a nice experience at all. We’ve looked into it on our side and can’t seems to find any order that had a wait anywhere near that long, which makes us think something may have gone wrong or there’s been a mix-up somewhere. We really like to understand what happened. We always aim to get orders out on time, and keep customers comfortable while they wait. If you are happy to, please get in touch with us with a few details about your order. We will do our very best to look into it properly for you. Thank you
