Norton Grange Hotel & Spa

Dear Papi, Thank you for sharing your 5 star rating further to your recent visit to us. I am pleased to learn you enjoyed your stay with us & verity in breakfast food. I noted your comments about verity in lunch & dinner, we will certainly reflect in the next menu development stage. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Dear Beth, Thank you for taking time to share your feedback further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. It’s always nice to receive constructive feedback, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hope this one odd experience will not deter you returning back to us. We look forward to welcome you back in the near future. Best Regards Rama Arimilly. General Manager

Dear Mohamed,Good Morning.Thank you for taking time to rate us with a 5 star review, further to your recent visit to our Grange Restaurant.We look forward to welcome you back in the near future.Best RegardsRama Arimilly.General Manager