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Response from the owner
hace 4 meses
Thanks for sharing this with us — this is definitely not the kind of experience we want to deliver as a brand, and I’m really sorry that your visit fell short. We’ll be addressing this issue internally right away to make sure it doesn’t happen again. If you’re willing, please send us an email at management.team@hotdoogy.com and let us know who you are. We’d truly appreciate the chance to follow up personally and send you a formal apology.