Hotel Garnì Pegrà

A group books through an agency at a promotional price for the first weekend of March. Already during the booking phase ONLY those present here Di Girolamo (out of around 40 very polite people) create problems by requesting changes to the …A group books through an agency at a promotional price for the first weekend of March. Already during the booking phase ONLY those present here Di Girolamo (out of around 40 very polite people) create problems by requesting changes to the dates of stay. In a completely exceptional way we allow movement without any penalty. Unfortunately, given the nature of Di Girolamo, it is a constant request at the reception, without having the slightest decency of education regarding their duties as customers: Room left in pitiful conditions, clothes, shoes and rubbish everywhere, never a greeting, no extras consumed and a constant coming and going of bags and drinks brought from outside into the room. On the evening of the second day at 8.30pm they showed up at the desk saying that the child had wet the bed, could we change the sheets? Initially I thought it was the water they bought at the supermarket, I went to check and discovered that it wasn't simple water, but urine, and that it wasn't enough to replace the sheets, but the child's needs had penetrated from the duvet to the mattress, wetting it completely. We therefore point out the need to change rooms or completely replace the mattress and linen, obviously with a very honest surcharge. From here the discussions begin and the threats to give the property a negative review if we charged for the service. The little girl may be 3 years old, and wetting in bed can also happen, but if the parents' education is lacking it is not due to age issues. Pretentious and rude people think that everything is due! We cannot publish the photos of the room and the bed, but truly poor people are the colleagues who will host this family in the future given that from what they say their rudeness is a MODUS OPERANDI.More