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Response from the owner
hace 22 días
Dear mister Jonczyk, we're really sorry to hear that your stay wasn't as good as you expected. As clearly stated on our website, we have different types of rooms which range from …Dear mister Jonczyk, we're really sorry to hear that your stay wasn't as good as you expected. As clearly stated on our website, we have different types of rooms which range from standard to suites. The majority of our rooms (superior and suites) are newly renovated. Next time make sure to check well, as it seems you might have booked a standard! As for our cusine, your review really surprises us. We usually get many compliments on the chef's dishes, so maybe it's just a matter of personal taste. We thank you anyway for your suggestions, as we are always trying to improve our service to make your stay as enjoyable as possible. Hoping to see you again, Elisabetta and the hotel staff.More
