Livia's Express Java

We’re sorry to hear you had a frustrating experience. Our standard policy is not to charge for two drinks simply because a customer requests no ice, so we’re not sure what happened in this situation. We’d like the opportunity to look into it and better understand what occurred. We’re also sorry to hear your drink overflowed after you drove away. We do our best to prepare our drinks carefully, and we understand how disappointing and messy that would be. If you’re willing, please reach out to us directly with the date and approximate time of your visit so we can review your order and speak with our team. We appreciate all feedback and are always looking for ways to improve our customers’ experience. The best way to reach out is our email, liviaexpressjava@gmail.com

Thank you so much! We appreciate your kindness!

Thank you so much! We definitely will try our hardest to meet any and all requests.