2 sucursales más en Cranbourne
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10:00 - 00:00
Actualizado hace 4 días
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El pollo frito de este restaurante no es muy del agrado de sus usuarios. En KFC Cranbourne puedes encargar comida a domicilio. Muchos visitantes han reparado en el hecho de que el servicio es apropiado. Los asiduos valoran este lugar por debajo de la media en Google.
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Reseñas de visitantes en KFC Cranbourne
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D
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Deivid Jaku
hace un mes en Google
Food: 5 Service: 5 Atmosphere: 5 Order type: Dine in Meal type: Dinner
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Kang Ng
hace 4 meses en Google
Absolutely unacceptable experience at KFC Cranbourne. We placed our order and waited 15 minutes, only to be told the items were not available. Instead of informing customers earlier, they made us stand there and then asked us to either change the order or wait another 10 minutes. We chose to wait — which turned into over 30 minutes. When we finally got the food, the order was completely wrong. Multiple items were missing or incorrect, and we had to wait AGAIN for them to fix it. And it doesn’t end there — after getting home, we realised we were even charged extra for bacon in a wrap that didn’t include any bacon at all. My child was extremely upset, which made the whole experience even worse. This level of service is honestly shocking. Long delays, poor communication, careless mistakes, and charging for items not provided — it’s simply not acceptable. Clearly no quality control and no accountability. Won’t be coming back. Meal type: Lunch Price per person: $40–60 Food: 1 Service: 1 Atmosphere: 1
K
Response from the owner
hace 4 meses
Hey there, we're sorry to hear your visit to didn’t leave you smiling. We're all about serving up good food and good times, so we're disappointed to hear you were dissatisfied with your meal from us. Mind sharing more about what went down? We're eager to turn things around and make it up to you. Your feedback makes us better, and we'd love the chance to make things right. By reaching out to us directly at https://www.kfc.com.au/contact-kfc so we can sort things out. Thanks for reaching out - we want to take this opportunity to get back into your good books. Cheers, KFC Squad
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Tim
hace 5 años en Restaurant Guru
Placed and order only to be told at 1 hr later they didn't have what we want went down to confront them and the manager said they have the stuff we want in stock so they are a bunch of liers
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