K
Response from the owner
hace 2 meses
We sincerely apologise for the disappointing experience you had at KFC Horsham. It’s concerning to hear about the mix-up with your order and the lack of acknowledgment from our staff. We appreciate your feedback as it highlights areas where we can improve our customer service and product knowledge. Your experience is not reflective of our standards, and we hope you’ll give us another chance to provide you with the service you deserve. Thank you for bringing this to our attention.