10 sucursales más en Rustenburg
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06:00 - 23:00
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La comida a domicilio es una de las estupendas ventajas de este restaurante. Es una estupenda idea pedir unas sorprendentes alitas de pollo, una atrayente hamburguesa doble y un sabroso steak tartar. Muchos clientes vienen a probar su casero helado. Se comenta que aquí el personal es creativo. Un pulcro servicio es otro punto importante. La atmósfera es delicada, tal y como afirman sus invitados. Los usuarios de Google son muy generosos con KFC Rustenburg Triangle: le han dado 4,6 estrellas.
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Reseñas de visitantes en KFC Rustenburg Triangle
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Neo Moremi
hace un mes en Google
Food: 5 Order type: Dine in Meal type: Lunch Price per person: R 1–100
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Nonkobongo Themba
hace un mes en Google
The food is hot and fresh. Food: 5 Service: 5 Atmosphere: 5
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Jason Heystek
hace un año en Google
To: KFC Head Office Date: 25 January 2025 Subject: Complaint Regarding Poor Customer Service at KFC Rustenburg Triangle Dear Sir/Madam, I am writing to formally raise a complaint regarding the poor customer service I experienced at your Rustenburg Triangle branch on 25 January 2025, between 18:00 and 18:30. I had placed an online order, and upon arrival at the store, my order was displayed as ready for collection on the collection screen. After waiting for about five minutes while other customers were served, I approached the cashier, whose name badge identified her as Mamiki, to inquire about my order. Instead of assisting me, she rudely stated that my order was still being prepared, without asking for my order number, and then walked away. I decided to contact the customer service number displayed in the store to report the incident. While I was on the call, Mamiki suddenly asked if I wanted sparkling drinks with my order—the same order she had earlier failed to verify or confirm. At my partner’s request, she reluctantly checked the finished orders and found that my order had been ready for collection all along. To make matters worse, the store manager, Ernest, was unpresentable and appeared indifferent to the situation. While he seemed surprised by Mamiki’s behavior, her attitude did not change even in his presence. This is not the first time I have experienced subpar service at this branch. I strongly urge KFC to take immediate action to address this recurring issue. My recommendations are as follows: 1. Provide additional customer service training to all staff members to ensure a professional and respectful attitude towards customers. 2. Conduct an internal review of the incident using the CCTV footage available in the store. 3. Establish stricter oversight to ensure consistent and satisfactory service at this branch. If further evidence is required, I am willing to provide proof of my call to your customer service line from my network provider. I hope this matter will be addressed promptly and effectively. Thank you for your attention to this matter. Service: Takeaway Meal type: Other Price per person: R 150–200 Food: 5 Service: 1 Atmosphere: 1
K
Response from the owner
hace un año
Thank you for taking time to leave us a review Jason. Team KFC
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Americana
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Rango de precios por persona
ZAR 100 - ZAR 200
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Dirección
Gateway Junction, Cnr Nelson Mandela St, Kloof Rd, Rustenburg, Provincia del Noroeste, Sudáfrica
10 sucursales más en Rustenburg
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Horario
| LunesLun | 06:00-23:00 |
| MartesMar | 06:00-23:00 |
| MiércolesMié | 06:00-23:00 |
| JuevesJue | 06:00-23:00 |
| ViernesVie | 06:00-00:00 |
| SábadoSáb | 06:00-00:00 |
| DomingoDom | 06:00-23:00 |
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