Due to the COVID-19 measures, starting March 19th we had to switch to our takeout option only. Our restauranT is open from monday till saturday, between 4.00pm and 7.00pm. We ourselves have taken additional measures, explained in our following newsblog (Dutch only). https://kopikopi.nl/2020/03/17/indonesisch-eten-afhalen-den-haag/. Take care & be safe. With love, Kopi Kopi
Kopi Kopi is a cosy Indonesian restaurant in the atmospheric centre of The Hague. We'd love to astonish you with our Indonesian roots: from our authentic dishes and distinctive hospitality to our warm setting and well served catering.
Initially ,we were so excited to taste Indonesian food because it's our first time to try it while visiting The Hague so we come across this Kopi Kopi restaurant. The young staff whom later we learned the owner, was unfriendly and rude ,never smiled and did not say any welcoming words when we came in. She took our order and swiftly laid down the food which were microwaved. It was tasty and nicely presented in the table. I noticed the hot water on my tea was half full so I asked this young lady if she can please give me hot water to fill it to the top and she said she will charge me for the hot water refill. I have dined in to myriad resto around the world and only now I've experienced a rude owner telling me she will charge me for a hot water though she didn't fill up my cup properly. Me and my husband were gutted why she is arrogant , rude and unfriendly at all. We are respectful paying customers but it seems she is the one doing us favour. It's good she was saved by the Mum or older owner who went to see us and asked us nicely how the food was , friendly and smiling. She should teach her daughter to be nice, to be warmhearted and friendly like herself because the customer service of the young owner is absolutely appalling & disappointing. Learn proper manners deserved by your customers and don't play smart to anyone, the younger owner may feel it makes her that way by being abrupt and rude especially to older people who travelled far & really excited to taste authentic Indonesian food like us. It pays to be kind and gentle like the older owner and more people will come back to your resto for the lasting impression . Service: Dine in Meal type: Lunch Price per person: €50–60 Food: 3 Service: 1 Atmosphere: 3
What fun it was with a large group eating snacks and drinks here with a reserved table and fantastic explanation. Delicious Service: Dine in Meal type: Lunch Price per person: €10–20 Food: 4 Service: 5 Atmosphere: 4
K
Response from the ownerhace 10 días
Hi Willem, thank you very much for your visit and this review. Great to read that you enjoyed our Indonesian dishes and service so much. Hopefully see you again soon, in other words sampai jumpa! Love, team Kopi Kopi
Tasty food and friendly owner. Worth repeating. Service: Dine in Meal type: Lunch
K
Response from the ownerhace 13 días
Hey John, thank you very much for your visit and this nice review. It's great to read that you enjoyed our Indonesian dishes and service. We look forward to welcoming you again soon. Have a nice week! Love, team Kopi Kopi